We outdo outsourcing. We care about your business

Logiczo outsourcing pvt ltd was started in November 2022 with the mission of becoming an evolution in the sector. It became certain that this perception would become a reality when the company mounted new heights of success, which began to be reflected in ongoing years.

We provide a broad portfolio of information technology solutions and business process to its clients across the board.

Our Business Services combines human tap and high technology to haul extraordinary customer experiences. While technology forges new and agile ways of working, our interaction with experts are committed in creating unique connections through empathy, adaptive communication skills, and more significantly, a passion for making it happen. It is all about tapping the sentiments and building an emotional connection that keeps customers and staff passionate about your brand. 

We will support you in making each interaction simpler, faster, better, safer, more cost-effective, deliver proven globally leading practices.

DIGITAL BUSINESS SOLUTIONS

SEAMLESS BOND OF BETTER CUSTOMER SATISFACTION

Our Business Services combines human touch and high technology to deliver extraordinary customer experiences. While technology creates new and agile ways of working, our interaction experts remain committed in creating unique connections through empathy, adaptive communication skills, and more importantly, a passion for making it happen. We are experienced in providing high quality solutions to clients in diverse business areas. We nurture cost effective solutions by globally supporting our offshore partners across India as well as in other countries.

Vision and Mission

For our clients

To provide the same complete quality of service offered by large multi-national call centres, to the SME’s, entrepreneurs and professionals in all the major and emerging markets
To provide a close “partnership” like arrangement where the goal is mutual growth and success

For our Employees

To provide a family atmosphere where its employees strive for the good of the company, and are rewarded based on performance, team work and dedication. To provide an environment where employees want to grow because it provides a supportive group that is dedicated for the well-being for everyone.

"Efficiency, accuracy, and flexibility - powering your business success"

In the operation, Our team leaders will continuously monitor agent performance metrics and do appropriate measures for system development. Team Leader responsibilities :

Analyzing employees metrics Monitoring random agent recordings, doing live call barging, assessing e-mails or webchat and Motivating their respective teams By means of various group bonding activities and/or incentive programs Our technical infrastructure includes a CRM system that Monitor all operations effectively and show’s performance metric directly or indirectly related to achieving service quality targets and other objectives.

Also; Our management/supervisory team will closely monitor and apply these metrics to continuously improve the performance of each agent.

Testimonials

Featured Client Success Story